FAQ

Please see the FAQs below, and if you can't find the answer you are looking for simply email us at info@heybloop.com.

Image of Woman smelling fresh laundry.

Product Info

Yes! Bloop is formulated to tackle everyday dirt and stains while giving your clothes a fresh, long-lasting scent. For especially tough stains, we recommend pre-treating your clothing item with a stain remover or a small amount of Bloop directly on the stain.

We worked hand in hand with one of the largest scent developers in the nation and asked them to strip out all hormone disrupting chemicals as well as ingredients harmful to the ecosystem while also smelling incredible. After months of research, they were able to give us the scents that we have today. Safe for all skin types, non-hormone disrupting, eco-friendly, and uplifting to smell. This is why Bloop stands out from the other natural laundry detergent brands.

Bloop is intentionally formulated without SLS, phosphates, phthalates, or chlorine—ingredients commonly associated with harsh laundry products. The formula is designed to be gentle on your skin while still delivering effective cleaning.

Yes! Bloop is made without SLS, phosphates, phthalates, or chlorine and is designed with a gentler ingredient profile. That said, like any laundry soap or household cleaning product, Bloop should always be kept out of reach of children and pets and should not be ingested.

Absolutely. Bloop works in both HE and traditional washing machines and can be used in hot or cold wash cycles.

For a normal-sized load, use 0.5 - 1 oz depending on how strong you prefer your fragrance and the size of the laundry load. Bloop's concentrated formula means a little goes a long way.

Bloop uses an all-natural formula and carefully selected ingredients, including coconut-derived cleansers, glycerin, sodium citrate, and sodium bicarbonate. It's also vegan and cruelty-free.

Yes. Bloop specifically formulates its laundry soap with waterways in mind and selects ingredients and fragrance oils intended to be gentle on marine life. It's free from phosphates and chlorine and is designed to be watershed safe.

The 32 oz carton uses lightweight cardboard packaging designed to reduce reliance on traditional plastic laundry containers and is recyclable in most municipalities.

Yes. Bloop's laundry soap is vegan and cruelty-free and is never tested on animals.

Bloop wants you to be 100% satisfied. If you're not completely satisfied within 30 days of receiving your order, you can contact Bloop for an exchange, credit or refund. Returns are limited to unopened/unused products or ordering errors.

Shipping & Returns

Yes, we offer free shipping for orders over $45.

Our warehouse team aims to process and ship your orders within 48 hours, and average shipping times in the continental US can be 2 to 5 days. Once you check out, you’ll find that our communication of your order status is borderline annoyingly detailed. We prefer to over-communicate.

Currently we are only shipping in the US, and are not yet shipping outside of the US. We will ship to Alaska, Hawaii and military APOs, but please understand that longer shipping times might occur. If you have any issues with your orders, or any other questions please email info@heybloop.com.

Currently we only ship within the US. But keep following us as we look to expand globally in the future.

That would suck, but sometimes things like this might happen. We’ll do our best to take care of you! Email us at info@heybloop.com with your order number and a photo of the damaged product and we’ll follow up with you as quickly as possible to find the best remedy for the situation.

If you aren’t completely satisfied with your Bloop products within the first 30 days of the receipt date, email us at info@heybloop.com and we’ll process a refund for your purchase.

We can only accept returns on unopened and unused products, or for ordering errors. If you choose to return unopened product, you will be responsible for the return shipping costs.

We cannot accept returns on most of our products if used for safety reasons, but also in consideration of the environmental impact and expense of shipping.

Any further questions, just email us and we’ll figure it out together.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.

Subscriptions

It is pretty simple. Select your favorite laundry soap and we’ll automatically send you a new carton every two months. Just set it and forget it. We’ll remind you when your automatic refill is ready to ship to confirm everything. You are only charged once the order ships. Update products, update the frequency, pause or cancel anytime through your account. Shipping is free after two cartons, and we offer a discounted flat rate of just $5 if you only need one carton.

Simply log in to your heybloop.com account and you can manage your frequency, update your products, pause your next shipment or even cancel your subscription if you aren’t happy.

Impact & Sourcing

Hell no, never! Making all-natural, non-toxic and cruelty-free products that are not tested on animals is part of our core mission.

We are just getting up and running and working on our certifications, but check back soon as we finalize those.

Currently our laundry soap is made in small batches, proudly in USA, in sunny southern California. We source the best ingredients possible, most of which are sourced domestically but also from trusted partners from all around the world when needed.